7j999 Terms & Conditions — Know Your Rights and Obligations

Section 1

Introduction & Acceptance of Terms

These Terms and Conditions ("Terms") apply to all users of the 7j999 online betting and casino platform, accessible at 7j999.io and any associated subdomains or mobile-optimised versions of the website. The 7j999 platform provides sports betting, live casino gaming, slots, crash games, and related financial services to eligible players.

By creating an account, making a deposit, placing a bet, playing a casino game, or otherwise accessing any part of the 7j999 platform, you unconditionally accept and agree to be bound by these Terms in their entirety, along with the 7j999 Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference.

These Terms were last updated on 1 January 2026. 7j999 reserves the right to amend these Terms at any time. Continued use of the platform following any amendment constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically for updates.

These Terms are written in English and are legally effective in the English language. Any translation provided for convenience does not carry legal weight and, in the event of a conflict, the English version prevails.

Section 2

Eligibility & Age Verification

To be eligible to register and use the 7j999 platform, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your use of the platform:

• You are at least 21 years of age.
• You are accessing the platform voluntarily and of your own free will.
• You are not acting on behalf of another person for the purpose of gambling.
• You are not currently subject to a self-exclusion order or voluntary exclusion agreement with any gambling platform.
• You have not been diagnosed with a gambling addiction or disorder that would make participation inappropriate.
• You are not an employee, contractor, agent, or immediate family member of an employee or contractor of 7j999 or any of its affiliated game providers or payment processors.

7j999 reserves the right to request documentary proof of age and identity at any point during a player's use of the platform. Acceptable documents include a valid national identity card (NID), passport, or driving licence issued by a recognised authority. Until satisfactory age verification is completed, withdrawals may be withheld and account functionality may be restricted.

Any account found to have been registered by a person under the age of 21 will be immediately closed. All deposits made by an underage player will be returned to the original payment method where technically possible. Any winnings accrued by an underage player will be voided and forfeited in their entirety.

Section 3

Account Registration

Each individual player is permitted to hold one (1) account on the 7j999 platform. The creation of duplicate, multiple, or shared accounts by the same individual is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of balances held across all associated accounts.

When registering an account, you are required to provide accurate, complete, and current information, including but not limited to your full legal name, date of birth, residential address, email address, and mobile phone number. You must promptly update your account information if any of the provided details change.

You are solely responsible for maintaining the confidentiality of your 7j999 Login credentials, including your username and password. You must not share your login details with any other person. 7j999 will not be held liable for any losses arising from unauthorised access to your account where such access resulted from your failure to keep your credentials secure.

If you suspect that your account has been accessed without your authorisation, you must contact the 7j999 support team immediately at [email protected]. 7j999 may temporarily freeze an account pending investigation of a suspected security breach.

Section 4

Deposits & Withdrawals

7j999 accepts deposits and processes withdrawals via the following payment methods available to players in Bangladesh: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank. The availability of specific payment methods may vary and is subject to change without prior notice.

The minimum deposit amount is ৳500. Minimum withdrawal amounts and applicable processing fees, if any, are detailed in the Payment Methods section of the 7j999 platform. All transactions are denominated in Bangladeshi Taka (BDT) unless otherwise specified.

Deposits made via bKash and Nagad are typically credited to the player's 7j999 account within seconds of a confirmed transaction. In the event of a deposit not appearing within 30 minutes, the player should contact 7j999 support with the relevant transaction reference number.

Withdrawals are processed by the 7j999 payments team subject to the following conditions being met:

• The player's account has passed identity verification (KYC).
• No active bonus wagering requirements remain outstanding on the account.
• The withdrawal amount does not exceed any applicable daily or weekly withdrawal limits set on the account.
• The withdrawal is directed to a payment method that matches the one used for the most recent deposit, in accordance with anti-money-laundering (AML) obligations.

7j999 reserves the right to request additional documentation before processing any withdrawal. This may include proof of identity, proof of address, or source-of-funds documentation. Failure to provide requested documentation within the stipulated timeframe may result in the withdrawal request being cancelled.

All funds held in a player's 7j999 account are held in trust and are not commingled with operational funds. 7j999 does not pay interest on player balances.

Section 5

Bonuses & Promotions

7j999 offers various promotional offers, welcome bonuses, reload bonuses, free bets, and seasonal promotions to eligible players. All bonuses and promotions are subject to the specific terms published alongside each offer at the time it is made available. In the event of a conflict between a specific promotion's terms and these general Terms, the specific promotion terms prevail.

Unless stated otherwise in the applicable promotion terms, the following general bonus rules apply to all 7j999 promotions:

• Bonuses are available to verified players aged 21 and above only.
• Each promotion may only be claimed once per player, per household, per IP address, and per device unless explicitly stated otherwise.
• Bonus funds must be wagered a minimum number of times (the "wagering requirement") before any winnings derived from the bonus can be withdrawn. The specific wagering requirement for each promotion is stated in the promotion's individual terms.
• Bonus funds and winnings derived from bonus funds are non-transferable and cannot be exchanged for cash until all applicable wagering requirements have been satisfied.
• 7j999 reserves the right to withdraw any bonus offer at any time and to remove bonus funds from a player's account if there is reasonable suspicion of bonus abuse, collusion, or violation of these Terms.
• Promotional offers may not be combined unless explicitly stated in the individual promotion terms.

7j999 actively monitors accounts for patterns indicative of bonus abuse, including but not limited to low-risk hedging strategies designed primarily to extract bonus value rather than engage in genuine entertainment betting. Accounts identified as engaging in such practices may have bonus access revoked and may be subject to further review.

Section 6

Betting & Gaming Rules

All bets placed on the 7j999 platform are subject to the rules applicable to the relevant sport, market, or game. Sport-specific betting rules, including settlement procedures for abandoned matches, walkovers, and void events, are published in the sports betting rules section of the 7j999 platform.

7j999 reserves the right to void any bet that was placed as a result of a technical error, including but not limited to incorrect odds caused by a pricing feed failure, a system malfunction, or human error. In such cases, the stake will be returned to the player's account.

For live casino games provided by Evolution Gaming, Ezugi, and other certified game providers, the rules of each individual game — including payout tables, return-to-player (RTP) percentages, and side-bet rules — are governed by the game provider's rules and are accessible within the game interface itself.

7j999 slots and crash games operate using certified random number generators (RNG) that are regularly audited for fairness. Results are determined by the RNG at the moment of each game round and are not influenced by previous results or by the platform operator.

In the event of a dispute regarding the outcome of a bet or game, the data recorded by the 7j999 platform server logs shall be considered authoritative. Players must raise any dispute within 72 hours of the disputed event by contacting 7j999 support at [email protected]. Disputes raised outside this window may not be considered.

Section 7

Prohibited Activities

The following activities are strictly prohibited on the 7j999 platform. Engaging in any prohibited activity may result in immediate account suspension, permanent closure, forfeiture of balances, and reporting to relevant authorities where legally required:

• Fraud and Misrepresentation: Providing false, misleading, or inaccurate information at registration or during any subsequent identity verification process.
• Multiple Accounts: Creating or operating more than one account, whether individually or in coordination with other persons.
• Money Laundering: Using the 7j999 platform to deposit, transfer, or withdraw funds derived from illegal activity, or to conduct any transaction designed to conceal the origin of funds.
• Match Fixing and Insider Betting: Placing bets on any event where the player has access to non-public information regarding the outcome, or where the player is in any way involved in influencing the outcome.
• Collusion: Coordinating with other players to gain an unfair advantage in any game or betting market, including chip-dumping in poker or coordinated live casino play.
• Bonus Abuse: Using any strategy, software, or coordination to exploit promotional offers in a manner inconsistent with genuine recreational gambling intent.
• Chargebacks: Initiating an unauthorised chargeback or payment reversal with a bank or payment provider in respect of a deposit made to 7j999.
• Automated Play: Using bots, scripts, macros, or any automated software to place bets or interact with games on the 7j999 platform.
• Unauthorised Access: Attempting to gain access to another player's account or to any restricted area of the 7j999 platform.

Section 8

Account Suspension & Closure

7j999 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, if it determines that the account has been used in violation of these Terms, applicable law, or in a manner that poses a risk to the integrity of the platform or to other players.

Players who wish to voluntarily close their account may do so by contacting the 7j999 support team. Upon voluntary closure, any remaining real-money balance will be returned to the player via the most recently used eligible payment method, subject to identity verification requirements having been satisfied. Bonus funds will be forfeited upon account closure.

Where an account is suspended pending investigation, 7j999 will endeavour to complete its review within a reasonable timeframe and will communicate the outcome to the player at the registered email address.

Section 9

Responsible Gaming

7j999 is committed to promoting responsible gambling and maintaining a safe gaming environment for all players. The platform provides tools including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible through the responsible gaming section of the player account dashboard.

Players who believe their gambling behaviour may be causing harm to themselves or others are strongly encouraged to make use of these tools and to seek independent support. 7j999 supports players in accessing help and will cooperate fully with any self-exclusion request. Please visit our Responsible Gaming page for full details of the tools and resources available.

Section 10

Intellectual Property

All content on the 7j999 platform, including but not limited to the 7j999 brand name, logo, website design, text, graphics, game interfaces, software, and data compilations, is the exclusive intellectual property of 7j999 or its licensed content providers. Nothing in these Terms transfers any intellectual property rights to the player.

You may not reproduce, distribute, modify, publicly display, reverse-engineer, or create derivative works from any content on the 7j999 platform without the express prior written consent of 7j999. Unauthorised use of 7j999 intellectual property may give rise to legal action.

Section 11

Limitation of Liability

To the maximum extent permitted by applicable law, 7j999 shall not be liable for any indirect, incidental, special, consequential, or punitive losses or damages arising from your use of, or inability to use, the 7j999 platform, including but not limited to loss of profits, loss of data, or loss of opportunity, even if 7j999 has been advised of the possibility of such damages.

7j999 does not guarantee that the platform will be available at all times without interruption. Scheduled maintenance windows, technical failures, or circumstances beyond 7j999's reasonable control (including internet outages, payment provider downtime, or natural disasters) may temporarily affect platform availability. 7j999 shall not be liable for losses arising from such unavailability.

The 7j999 platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, to the extent permitted by law. Nothing in these Terms excludes liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

Section 12

Amendments to Terms

7j999 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, 7j999 will use reasonable efforts to notify registered players via the email address associated with their account or through a prominent notice on the platform prior to the changes taking effect.

Your continued use of the 7j999 platform following the effective date of any amended Terms constitutes your acceptance of those amended Terms. If you do not agree to the amended Terms, your sole remedy is to cease using the platform and, if desired, request closure of your account in accordance with Section 8.

Section 13

Governing Law

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with international gaming law as applied by 7j999's licensing jurisdiction. Players are solely responsible for determining whether accessing and using the 7j999 platform is lawful in their jurisdiction and for ensuring their own compliance with all applicable local laws and regulations.

7j999 makes no representation that the platform or its content is appropriate or legally available for use in all jurisdictions. Players who access the platform from locations where online gambling is restricted or prohibited do so at their own risk and are solely responsible for any legal consequences that may result.

Section 14

Contact Information

If you have any questions regarding these Terms and Conditions, or if you wish to raise a complaint or dispute, please contact the 7j999 support team using the following details:

The 7j999 support team is available 24 hours a day, 7 days a week. All formal complaints must be submitted in writing to the above email address. 7j999 aims to acknowledge all complaints within 24 hours and to provide a resolution within 5 business days, all times referenced in Bangladesh Standard Time (BST, UTC+6).