7j999 Privacy Policy — Your Data, Your Rights, Our Obligations
At 7j999, protecting the personal data of every player in Bangladesh is a core responsibility, not an afterthought. This Privacy Policy explains precisely what information we collect, why we collect it, how we use and protect it, and the rights you have over your own data at all times.
Summary: 7j999 collects only the personal data necessary to provide a safe, legal, and enjoyable betting and casino service to players in Bangladesh. We do not sell your data to third parties. We protect it with industry-standard encryption and give you meaningful control over how it is used.
Section 1
About This Privacy Policy
This Privacy Policy ("Policy") describes how 7j999 ("we", "us", "our", "the Platform") collects, processes, stores, and protects the personal data of individuals ("you", "the Player", "the User") who access or use the 7j999 online betting and casino platform at 7j999.io and any associated mobile-optimised versions of the website.
This Policy applies to all personal data collected through the 7j999 platform, including data provided during account registration, during financial transactions, during gameplay , during customer support interactions, and through automated technical means such as cookies and server logs.
By creating a 7j999 account or by continuing to use the 7j999 platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not use the 7j999 platform.
This Policy should be read alongside the 7j999 Terms and Conditions and Responsible Gaming Policy, both of which are accessible via the footer navigation of this website. In the event of any conflict between this Policy and another document, this Policy governs with respect to data protection matters.
This Policy was last reviewed and updated on 1 January 2026. The most current version of this Policy is always available at 7j999.io/privacy-policy.
Section 2
Personal Data We Collect
7j999 collects personal data through several channels. The categories of data we collect, and the specific circumstances in which each category is collected, are set out below.
2.1 Registration Data
When you create a 7j999 account, we collect the following information that you provide directly:
- Full legal name as it appears on your national identity card (NID) or passport
- Date of birth (to verify that you meet the minimum age requirement of 21 years)
- Residential address, including district and division within Bangladesh
- Mobile phone number (used for OTP verification and account security alerts)
- Email address (used for account communications and password recovery)
- Chosen username and encrypted password
2.2 Identity Verification (KYC) Data
To comply with anti-money-laundering (AML) obligations and to verify player age, 7j999 may request and collect copies of:
- National Identity Card (NID) — front and back
- Valid passport (biographical data page)
- Driving licence issued by a recognised Bangladeshi authority
- Proof of current residential address (utility bill, bank statement dated within 3 months)
- Source-of-funds documentation (bank statement, pay slip) where required by risk assessment procedures
2.3 Financial Transaction Data
When you make deposits or withdrawal requests, we collect transaction-level data including the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, or City Bank), transaction reference numbers, transaction amounts in Bangladeshi Taka (BDT), timestamps, and transaction status. We do not store full card numbers or mobile banking PINs — these are handled directly by our certified payment processors.
2.4 Gameplay and Betting Activity Data
We collect records of all bets placed, casino games played, game outcomes, bet amounts, winnings and losses, session durations, and wagering histories. This data is used to operate the platform, resolve disputes, identify problem gambling patterns, and comply with regulatory obligations.
2.5 Technical and Device Data
When you access the 7j999 platform, our servers automatically collect certain technical information, including:
- IP address and approximate geographic location derived from it
- Browser type, version, and language settings
- Operating system and device type
- Referring URL and pages visited within the platform
- Session duration and navigation paths
- Cookie identifiers (see Section 6 for full cookie details)
2.6 Customer Support Data
When you contact the 7j999 support team via email at [email protected], we retain records of the correspondence, including your name, contact details, the nature of your enquiry, and the resolution provided. These records are maintained to ensure consistent service quality and to evidence complaint handling.
Section 3
How We Use Your Personal Data
7j999 uses the personal data it collects solely for the purposes described in this Policy. We do not use your data for purposes incompatible with the reasons for which it was originally collected without obtaining your separate consent. The primary purposes for which we process your data are set out in the table below.
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Registration data, KYC data |
| Age and identity verification | Registration data, KYC data, device data |
| Processing deposits and withdrawals | Financial transaction data, KYC data |
| Providing betting and casino services | Gameplay data, device data |
| Fraud prevention and AML compliance | All categories as required |
| Responsible gaming monitoring | Gameplay data, registration data |
| Customer support and dispute resolution | Support data, gameplay data, transaction data |
| Platform security and abuse prevention | Device data, gameplay data, transaction data |
| Personalised promotions (where consented) | Gameplay data, registration data |
| Legal and regulatory compliance | All categories as required |
7j999 does not use automated decision-making that produces significant legal effects based solely on profiling, without human review. Where automated tools are used to flag accounts for fraud review or responsible gaming intervention, a member of the 7j999 compliance team reviews flagged cases before any account action is taken.
Section 4
Legal Basis for Processing
7j999 processes your personal data only where a valid legal basis exists. The legal bases we rely on are as follows:
- Contractual Necessity: Processing required to fulfil our obligations to you under the 7j999 Terms and Conditions, including account management, payment processing, and providing gambling services.
- Legal Obligation: Processing required to comply with applicable laws and regulations, including AML obligations, KYC requirements, and age verification duties.
- Legitimate Interests: Processing carried out for 7j999's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your fundamental rights and freedoms.
- Consent: Processing carried out on the basis of your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and for certain cookie categories. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
Section 5
Data Sharing & Third-Party Disclosure
7j999 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share your personal data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.
- Payment Processors: We share transaction data with our certified payment partners — including bKash, Nagad, Rocket, Upay, and card network processors — solely to facilitate deposits and withdrawals. These partners process your data under their own privacy policies and security standards.
- Game Providers: Casino and slot games are provided by licensed third-party studios including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. These providers may receive the minimum technical data necessary to authenticate your game session. They do not receive your full identity or payment data.
- Identity Verification Services: Where automated KYC screening is used, data may be shared with a certified identity verification provider. All such providers are bound by strict confidentiality and data protection obligations.
- Fraud Prevention and AML: We may share data with fraud prevention networks or financial intelligence units where we are required to do so by law or where we have a good-faith belief that a disclosure is necessary to prevent financial crime.
- Law Enforcement and Regulatory Bodies: 7j999 will disclose personal data to law enforcement agencies, courts, or regulatory authorities when compelled to do so by a valid legal order, warrant, or regulatory requirement.
- Corporate Transactions: In the event of a merger, acquisition, or sale of all or part of the 7j999 business, player data may be transferred to the acquiring entity, subject to equivalent data protection standards being maintained.
7j999 will never voluntarily disclose your personal data to an unrelated third party for their commercial benefit. If you receive a communication purporting to be from 7j999 and requesting sensitive personal or financial information via an unfamiliar channel, treat it as suspicious and contact [email protected] immediately.
Section 6
Cookies & Tracking Technologies
The 7j999 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse usage patterns that help us improve the service. A cookie is a small text file placed on your device by your browser when you visit a website.
The categories of cookies used by 7j999 are as follows:
- Strictly Necessary Cookies: Essential to the operation of the platform. These cookies enable core functions such as user authentication, session management, and fraud prevention. They cannot be disabled without impairing the platform's functionality.
- Functional Cookies: Used to remember your preferences, such as language settings, display preferences, and recently visited game categories. These are not essential but improve your experience.
- Analytics Cookies: Used to collect anonymised data about how players navigate the platform — including pages visited, time spent, and click paths — to help us identify usability improvements. Where third-party analytics tools are used, data is anonymised before transmission.
- Marketing Cookies: Used only with your explicit consent to track your interactions with 7j999 promotional content and to deliver relevant offers. You may withdraw consent for marketing cookies at any time via your account settings.
You can manage cookie preferences through your browser settings. Blocking strictly necessary cookies will affect your ability to use the 7j999 platform. Blocking other cookie categories will not prevent you from using the core platform but may limit certain personalisation features.
Section 7
Data Retention
7j999 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
- Account and Registration Data: Retained for the duration of the active account relationship plus a minimum of 5 years following account closure, to comply with AML recordkeeping obligations.
- KYC Documents: Retained for a minimum of 5 years from the date of verification, in line with international AML standards applicable to online gaming operators.
- Financial Transaction Records: Retained for a minimum of 5 years from the date of each transaction.
- Gameplay and Betting Records: Retained for a minimum of 3 years to support dispute resolution and regulatory audits.
- Customer Support Correspondence: Retained for 2 years from the date of the most recent interaction in each case.
- Cookie and Analytics Data: Anonymised analytics data may be retained indefinitely. Cookie identifiers are refreshed at regular intervals.
When personal data is no longer required for any lawful purpose, 7j999 will securely delete or anonymise it in accordance with our internal data destruction procedures.
Section 8
Data Security
7j999 implements robust technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security standards include, but are not limited to, the following:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and the 7j999 platform is encrypted in transit using industry-standard SSL/TLS protocols. The padlock icon in your browser confirms this encryption is active during your session.
- Encrypted Data Storage: Sensitive personal data fields — including identity document details and financial records — are stored in encrypted form within our database infrastructure. Encryption keys are managed separately from the data they protect.
- Access Controls: Access to personal data within the 7j999 organisation is restricted on a strict need-to-know basis. Staff access rights are reviewed regularly and revoked immediately upon termination of employment or contract.
- Two-Factor Authentication (2FA): Internal administrative systems that access player data require multi-factor authentication. Players are also encouraged to enable 2FA on their own 7j999 accounts.
- Security Monitoring: The 7j999 platform is monitored continuously for suspicious activity, including unusual login patterns, IP anomalies, and large or unusual transaction requests.
- Third-Party Security Audits: 7j999 undergoes periodic security assessments conducted by independent information security specialists to identify and remediate vulnerabilities.
Despite these measures, no data transmission over the internet or electronic storage system is entirely immune from risk. In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected players, 7j999 will notify affected individuals and relevant authorities in accordance with applicable notification obligations.
Section 9
Your Privacy Rights
As a player on the 7j999 platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact 7j999 in writing at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving a valid request.
Right of Access
You have the right to request a copy of the personal data 7j999 holds about you, along with information about how it is being used and with whom it has been shared.
Right to Rectification
You have the right to request correction of any personal data we hold about you that is inaccurate, incomplete, or out of date. Most basic details can be updated directly within your account settings.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note that legal retention obligations (e.g., AML recordkeeping) may limit our ability to comply with erasure requests in full.
Right to Restrict Processing
You have the right to request that we restrict our processing of your data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
Right to Data Portability
Where processing is based on your consent or on a contract with you, you have the right to receive your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
Right to Object
You have the right to object to the processing of your personal data where that processing is based on legitimate interests, including profiling for marketing purposes. You may opt out of marketing communications at any time via your account preferences.
Section 10
Children & Minors
The 7j999 platform is strictly intended for adults aged 21 years and above. 7j999 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 years of age, we will immediately close the relevant account, delete the associated personal data, and return any funds deposited to the original payment method where technically possible.
If you believe that a minor has registered an account with 7j999, please contact us immediately at [email protected] so that we can take appropriate action without delay.
21+ Only: By creating a 7j999 account, you confirm that you are at least 21 years of age. Misrepresentation of age is a serious breach of the 7j999 Terms and Conditions and may result in legal consequences.
Section 11
Cross-Border Data Transfers
7j999 operates an international platform. As a result, your personal data may be transferred to, stored in, or processed in countries outside Bangladesh where 7j999's technology infrastructure, third-party game providers, or payment processors are located. These countries may have data protection laws that differ from those in Bangladesh.
Where such cross-border transfers occur, 7j999 takes steps to ensure that your personal data continues to receive an adequate level of protection, including by entering into appropriate contractual arrangements with the receiving parties that impose data protection obligations equivalent to those described in this Policy.
By using the 7j999 platform and accepting this Privacy Policy, you consent to the transfer of your personal data to countries outside Bangladesh as described in this section, subject to the safeguards described above.
Section 12
Updates to This Privacy Policy
7j999 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or the services we offer. When we make material changes to this Policy, we will notify registered players by email to the address on file and will post a prominent notice on the 7j999 platform for a period of at least 14 days prior to the changes taking effect.
The date of the most recent revision is shown at the top of this page under "Effective Date". We encourage you to review this Policy periodically to stay informed about how 7j999 protects your data. Your continued use of the platform following any update constitutes your acceptance of the revised Policy.
Section 13
Contact Us — Data & Privacy Enquiries
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 7j999 holds about you, please contact the 7j999 data protection team using the details below. All data-related requests should be submitted in writing and include your registered account username and a brief description of your request so that we can handle it efficiently.
Data Protection Contact: [email protected] — Subject line: "Data Rights Request"
We aim to acknowledge all data-related enquiries within 5 business days and to provide a substantive response within 30 calendar days. All times are referenced in Bangladesh Standard Time (BST, UTC+6). For complex or multi-part requests, the response period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it within the initial 30-day window.
Quick Facts
- We never sell your data
- 256-bit SSL encryption on all connections
- Data access restricted on need-to-know basis
- You can request your data at any time
- Marketing consent can be withdrawn anytime
- 21+ platform — no minor data collected
- Responses to data requests within 30 days
Our Privacy Commitments
How 7j999 Keeps Your Personal Data Safe
Data protection is embedded into every part of how 7j999 operates — from the moment you visit the platform to years after an account is closed.
No Data Sales — Ever
7j999 has a strict policy against selling, renting, or trading player data to third parties for commercial purposes. Your personal information is used only to provide and improve the 7j999 service. This commitment is unconditional and applies regardless of any change to the platform's commercial circumstances.
End-to-End Encryption
Every connection to 7j999.io is protected by 256-bit SSL/TLS encryption. Data stored on our servers — including identity documents and transaction records — is encrypted at rest. Payment details are handled exclusively by certified processors and are never stored in plain text on the 7j999 infrastructure.
Minimal Data Collection
7j999 applies a data minimisation principle: we collect only the personal data that is genuinely necessary to provide a safe, legal, and enjoyable service. We do not collect data speculatively or build profiles beyond what is needed to operate the platform and meet our legal obligations.
You Are in Control
Your privacy rights are real and exercisable. At any point you can request access to your data, ask for corrections, withdraw marketing consent, or request account closure with data deletion. The 7j999 support team at [email protected] will process all data rights requests within 30 calendar days.
Clear Retention Limits
7j999 does not hold your data indefinitely. Defined retention periods apply to every category of personal data we process. When data is no longer required for a lawful purpose, it is securely deleted or irreversibly anonymised in line with our internal data destruction procedures.
Regular Independent Audits
7j999 undergoes periodic security and privacy audits conducted by independent specialists. These assessments cover data handling practices, access controls, encryption standards, and third-party data processor compliance. Findings are acted upon promptly to maintain the highest practical protection for player data.
Continue Exploring 7j999
Questions About Your Data? We Are Here to Help.
If you have any questions about this Privacy Policy or want to exercise your data rights, contact the 7j999 team at [email protected]. You can also explore our FAQ for quick answers, review our Terms and Conditions, or head to the 7j999 Casino to start playing. 21+ only.
21+ Only